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Main points

  • This article will guide you through the process of how to clear job storage on HP printer, freeing up valuable memory and restoring your printer’s speed and efficiency.
  • The first step is to cancel any pending print jobs that are stuck in the queue.
  • Select your HP printer, and click on the “Cancel” button next to the pending print job.

Tired of your HP printer acting sluggish? Printing jobs taking forever? You might be dealing with a clogged job storage. This article will guide you through the process of how to clear job storage on HP printer, freeing up valuable memory and restoring your printer’s speed and efficiency.

Understanding Job Storage: The Printer’s Memory

Every HP printer has a built-in memory, known as job storage, where it temporarily holds documents before printing. This storage acts as a buffer, allowing you to send multiple print jobs without waiting for each one to finish. However, this storage can become overloaded with incomplete or canceled print jobs, leading to slowdowns and printing errors.

Recognizing the Symptoms of a Full Job Storage

Here are some common signs that your HP printer‘s job storage is full:

  • Slow printing speeds: Printing jobs take significantly longer than usual.
  • Print errors: You encounter messages like “Out of memory”, “Print job failed”, or “Printer busy”.
  • Printer freezes: The printer becomes unresponsive, unable to accept new print jobs.
  • Incomplete prints: Only portions of your document print, leaving the rest blank.

Clearing Job Storage: The Essential Steps

Now that you’ve identified the issue, let’s dive into the steps to clear job storage on your HP printer:

1. Cancel Pending Print Jobs

The first step is to cancel any pending print jobs that are stuck in the queue. This can be done through your computer’s print queue:

  • Windows: Open the Start menu, search for “Printers & Scanners”, and select your HP printer. Right-click on the pending print job and choose “Cancel”.
  • Mac: Open “System Preferences”, then “Printers & Scanners”. Select your HP printer, and click on the “Cancel” button next to the pending print job.

2. Restart Your HP Printer

After canceling pending jobs, restarting your HP printer can help clear any residual data in the job storage. Follow these steps:

  • Turn off your printer: Press the power button to turn off the printer completely.
  • Unplug the power cord: Disconnect the power cord from the printer’s power outlet.
  • Wait for a few minutes: Allow the printer to completely power down.
  • Plug it back in: Reconnect the power cord to the outlet.
  • Turn on the printer: Press the power button to turn the printer back on.

3. Clear the Print Queue (If Necessary)

If the problem persists, clearing the print queue might be necessary. This will remove all pending print jobs, including those that are not visible in the print queue interface. Here’s how to do it:

  • Windows: Open the “Run” dialog box (Windows key + R), type “services.msc”, and click “OK”. Locate the “Print Spooler” service, right-click on it, and choose “Restart”.
  • Mac: Open “Finder”, then “Applications”, and navigate to “Utilities”. Double-click on “Terminal”. Type “lpq” and press Enter to view the print queue. Type “lprm -a” and press Enter to clear the print queue.

4. Resetting the Printer to Factory Defaults

If the above steps fail, resetting your HP printer to factory defaults can be a more drastic solution but often effective. This will clear all printer settings, including custom configurations, and return the printer to its original state.
Important: Before resetting, ensure you have the necessary printer drivers and software installed on your computer. You may also need to reconfigure your wireless network settings.
To reset your HP printer:

  • Find the reset button: Locate the reset button on your HP printer. It’s usually a small button on the back or bottom of the printer.
  • Press and hold the button: Press and hold the reset button for about 15 seconds, until the printer turns off and back on.
  • Wait for the reset to complete: Allow the printer to reset completely. This may take a few minutes.

Preventing Future Job Storage Issues

Here are some tips to prevent job storage issues in the future:

  • Monitor print jobs: Regularly check your print queue and cancel any unnecessary or incomplete jobs.
  • Use high-quality paper: Avoid using low-quality or damaged paper, as this can cause print errors and jam the printer.
  • Keep your printer drivers up-to-date: Regularly update your printer drivers to ensure compatibility and performance.
  • Optimize printer settings: Adjust your printer settings, such as print resolution and paper type, to match your printing needs.
  • Clear the print queue periodically: Make a habit of clearing the print queue every few days to prevent it from becoming overloaded.

Beyond Job Storage: Addressing Other Printing Problems

While clearing job storage is a crucial step, it’s important to remember that slow printing speeds or errors can be caused by other factors as well. Consider these troubleshooting steps:

  • Check for paper jams: A paper jam can block the print path and cause printing issues. Remove any jammed paper carefully.
  • Inspect the print cartridges: Low ink or faulty cartridges can lead to print quality problems. Replace or refill cartridges as needed.
  • Clean the printer heads: Regularly cleaning the printer heads can improve print quality and prevent clogging.
  • Update firmware: Outdated firmware can cause compatibility issues. Check for firmware updates on the HP website.

A Fresh Start for Your HP Printer

By following these steps and implementing preventative measures, you can keep your HP printer running smoothly and efficiently. Clearing job storage is a simple yet effective method to restore your printer’s performance and ensure that your print jobs are delivered smoothly and without delay.

Answers to Your Questions

Q: What happens to my documents after clearing job storage?
A: Clearing job storage removes any pending print jobs from the printer’s memory. However, it doesn’t delete the actual documents from your computer. You can still access and reprint them as needed.
Q: Can clearing job storage damage my HP printer?
A: Clearing job storage is a safe process and won’t damage your HP printer. It simply removes temporary data from the printer’s memory.
Q: How often should I clear job storage?
A: It’s recommended to clear job storage periodically, especially if you notice any performance issues or print errors. A good rule of thumb is to clear it every few days or whenever you encounter printing problems.
Q: Is there a way to increase the job storage capacity of my HP printer?
A: The job storage capacity is typically fixed for each HP printer model. However, you can optimize the storage by clearing it regularly and avoiding excessive print jobs.

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About the Author
Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...