Unlock Your Asus ExpertBook: How to Enable Touchpad in Minutes

The ASUS ExpertBook is a powerful and versatile laptop, designed for productivity and efficiency. However, some users might encounter a situation where their touchpad suddenly stops working, leaving them frustrated and unable to navigate their device smoothly. This blog post will guide you through the process of how to enable touchpad on ASUS ExpertBook, ensuring you regain control and enjoy the convenience of your touchpad.

Understanding the Problem: Why is My Touchpad Disabled?

Before diving into the solutions, it’s important to understand why your touchpad might be disabled in the first place. Here are some common reasons:

• Accidental Deactivation: The touchpad can be accidentally disabled through keyboard shortcuts or settings.
• Driver Issues: Outdated or corrupted touchpad drivers can lead to malfunctioning touchpads.
• Hardware Malfunction: In rare cases, a physical issue with the touchpad itself might be the culprit.
• Conflicting Software: Certain software applications might interfere with the touchpad functionality.

Method 1: Check for Physical Obstructions and Enable Touchpad Through Keyboard Shortcuts

The simplest solution is to ensure that nothing is physically blocking your touchpad. Dust, debris, or even a sticky note can prevent the touchpad from registering your touch.
If your touchpad is clear, try using the following keyboard shortcuts to enable it:

• Fn + F9: This combination is commonly used to toggle the touchpad on and off.
• Fn + Spacebar: Some ASUS ExpertBook models use this shortcut to control the touchpad.

Method 2: Enable Touchpad in Settings

If keyboard shortcuts don‘t work, check your device settings:
1. Open Settings: Click the Windows icon in the bottom left corner of your screen and select “Settings.”
2. Navigate to Devices: Click on “Devices” in the settings menu.
3. Select Touchpad: In the left pane, choose “Touchpad.”
4. Enable Touchpad: Ensure the “Touchpad” toggle switch is set to “On.”

Method 3: Update Touchpad Drivers

Outdated or corrupted drivers can be the root cause of your touchpad issues. Updating your drivers can resolve these problems:
1. Open Device Manager: Right-click on the “Start” button and select “Device Manager.”
2. Expand Mice and Other Pointing Devices: Locate and expand the “Mice and other pointing devices” category.
3. Right-click on Touchpad: Right-click on your touchpad driver and select “Update driver.”
4. Choose Automatic Search: Select “Search automatically for updated driver software.” Windows will then automatically download and install the latest driver.

Method 4: Roll Back Driver to a Previous Version

If updating the driver doesn‘t work, try rolling back to a previous version:
1. Open Device Manager: Right-click on the “Start” button and select “Device Manager.”
2. Expand Mice and Other Pointing Devices: Locate and expand the “Mice and other pointing devices” category.
3. Right-click on Touchpad: Right-click on your touchpad driver and select “Properties.”
4. Go to Driver Tab: Choose the “Driver” tab and click on “Roll Back Driver.”
5. Confirm Rollback: Follow the on-screen instructions to complete the rollback process.

Method 5: Uninstall and Reinstall Touchpad Drivers

If the touchpad is still not working, try uninstalling and reinstalling the drivers:
1. Open Device Manager: Right-click on the “Start” button and select “Device Manager.”
2. Expand Mice and Other Pointing Devices: Locate and expand the “Mice and other pointing devices” category.
3. Right-click on Touchpad: Right-click on your touchpad driver and select “Uninstall device.”
4. Restart Your Computer: Restart your computer to allow Windows to automatically reinstall the drivers.

Method 6: Disable Conflicting Software

Certain software applications, especially those related to gaming or mouse control, can interfere with the touchpad functionality. Try disabling these applications:
1. Open Task Manager: Right-click on the taskbar and select “Task Manager.”
2. Go to Startup Tab: Choose the “Startup” tab.
3. Disable Conflicting Software: Disable any software that might be interfering with the touchpad. You can temporarily disable the software and see if the touchpad starts working.

Method 7: Perform a Clean Boot

A clean boot starts Windows with a minimal set of drivers and programs, helping to isolate the problem:
1. Open System Configuration: Press the “Windows + R” keys and type “msconfig” and press Enter.
2. Go to Services Tab: Choose the “Services” tab.
3. Hide All Microsoft Services: Check the box “Hide all Microsoft services.”
4. Disable Remaining Services: Click on “Disable all.”
5. Go to Startup Tab: Select the “Startup” tab.
6. Open Task Manager: Click on “Open Task Manager.”
7. Disable Startup Items: Disable all startup items in the Task Manager.
8. Restart Your Computer: Restart your computer and see if the touchpad works.

Moving Forward: Troubleshooting and Solutions

If none of the above methods resolve the issue, consider these steps:

• Contact ASUS Support: Reach out to ASUS customer support for further assistance and troubleshooting.
• Check for Hardware Issues: If the touchpad is still unresponsive, it might be a hardware issue. Consider taking your laptop to a qualified technician for repair or replacement.

Questions We Hear a Lot

Q: My touchpad is working intermittently. What should I do?
A: Intermittent touchpad issues can be caused by a variety of factors, including driver issues, software conflicts, or even physical wear and tear. Try updating your drivers, disabling conflicting software, and ensuring the touchpad is clean. If the problem persists, consider consulting a technician.
Q: Does the touchpad sensitivity affect the functionality?
A: Yes, touchpad sensitivity can impact the functionality. If the sensitivity is too low, your touchpad may not register your touch accurately. You can adjust the sensitivity in the touchpad settings.
Q: Can I use an external mouse if my touchpad is not working?
A: Yes, you can use an external mouse if your touchpad is not working. Most laptops have USB ports or Bluetooth connectivity for connecting external mice.
Q: I’m still having trouble with my touchpad. What should I do?
A: If you’ve tried all the troubleshooting steps and your touchpad is still not working, it’s best to contact ASUS support or a qualified technician for further assistance. They can diagnose the problem and recommend the appropriate solution.