Fix Surface Go No Bootable Device: Step-by-Step Guide for Troubleshooting
What To Know
- Microsoft Surface Go is a 2-in-1 detachable laptop that is designed to perform as both a tablet and a laptop.
- This can be caused by a variety of factors, such as a corrupted operating system, a malfunctioning update, or a conflict with installed software or drivers.
- This can be caused by a variety of factors, such as a damaged power cord, a malfunctioning power supply, or a tripped circuit breaker.
The Surface Go is a great device, but like any computer, it can run into issues. One of the most common problems people encounter with their Surface Go is “no bootable device.” This error can be frustrating, especially if you’re not sure what it means or how to fix it. In this article, we’ll explain what “no bootable device” is, why it happens, and how to troubleshoot and fix it.
How To Fix Surface Go No Bootable Device
Microsoft Surface Go is a 2-in-1 detachable laptop that is designed to perform as both a tablet and a laptop. The device is known for its portability, versatility, and long battery life. However, many users have encountered a common issue where the Surface Go displays “No bootable device” error. This error typically occurs when there is a hardware failure or corruption in the device’s boot sector. Here are some troubleshooting steps to resolve this error on your Surface Go:
1. Disconnect and Reconnect the Power Cable:
* First, ensure that the Surface Go is powered off.
* Disconnect the power cable from the Surface Go and any external power source.
* Wait for a few seconds before reconnecting the power cable.
* Press and hold the power button to turn on the Surface Go.
2. Check Battery Health:
* If your Surface Go is running on battery power, try connecting it to a power source.
* Press and hold the “Power” button for 30 seconds to drain any residual power from the battery.
* Reconnect the power cable and try to boot the device.
3. Perform a Hard Reset:
* Press and hold the “Power” button for 15 seconds.
* Release the button and then press and hold the “Volume Down” button for 15 seconds.
* Release the “Volume Down” button and then press and hold the “Power” button for 15 seconds.
* Release the “Power” button and wait for the device to reboot.
4. Update the BIOS:
* Visit the Microsoft website and download the latest BIOS update for your Surface Go.
* Extract the downloaded file and save the BIOS update to a USB flash drive.
* Insert the USB flash drive into the Surface Go and restart the device.
What Are The Common Causes Of A Surface Go Not Booting Up?
- 1. Hardware failure: The most common cause of a Surface Go not booting up is a hardware failure. This can be caused by a variety of factors, such as a damaged motherboard, a failed hard drive, or a damaged power supply.
- 2. Software issues: In some cases, a Surface Go may not boot up due to software issues. This can be caused by a variety of factors, such as a corrupted operating system, a malfunctioning update, or a conflict with installed software or drivers.
- 3. Power issues: A Surface Go may not boot up due to power issues. This can be caused by a variety of factors, such as a damaged power cord, a malfunctioning power supply, or a tripped circuit breaker.
- 4. User error: In some cases, a Surface Go may not boot up due to user error. This can be caused by a variety of factors, such as accidentally damaging the device, forgetting to charge it, or pressing the wrong buttons.
- 5. Moisture damage: Moisture damage can cause a Surface Go to not boot up. This can be caused by a variety of factors, such as exposure to water, high humidity, or spilled liquids.
{How Do I Troubleshoot A Surface Go That Is Not Booting Up?}.
If your Surface Go is not booting up, there are a few troubleshooting steps you can take to try and resolve the problem. First, check to make sure that the device is receiving power. To do this, press and hold the power button for 30 seconds. If the device does not power on, try plugging it into a different outlet.
If the device is still not getting power, you may need to check the charger. Make sure that the charger is plugged into a working outlet and that the charging cable is securely connected to the device. If the charger is faulty, you may need to replace it.
If the device is getting power but still not booting up, you may need to reset it. To do this, press and hold the power button for 30 seconds, then release the button. The device should power off. Press and hold the power button again to power on the device.
If the device still does not boot up, you may need to try a factory reset. To do this, press and hold the power button and the Volume Up button at the same time for 15 seconds. The device should power off. Press and hold the power button again to power on the device.
If the device still does not boot up, you may need to contact Microsoft for further assistance.
How Do I Perform A Factory Reset On A Surface Go That Is Not Booting Up?
Performing a factory reset on a Surface Go that is not booting up can be a bit tricky, but it can be done. Here are the steps to follow:
1. Power off the Surface Go: Press and hold the power button until the device turns off.
2. Press and hold the volume up button and the power button at the same time: Keep holding these buttons down until you see the Surface logo on the screen.
3. Release the volume up button: Keep holding the power button down until you see the “Choose an option” screen.
4. Use the volume down button to select “Troubleshoot”: Press the volume down button to highlight “Troubleshoot” and then press the enter key to select it.
5. Use the volume down button to select “Reset this PC”: Press the volume down button to highlight “Reset this PC” and then press the enter key to select it.
6. Choose “Remove everything”: You’ll be presented with two options: “Keep my files” and “Remove everything”. Choose “Remove everything” if you want to perform a factory reset.
7. Follow the prompts: The Surface Go will now begin the factory reset process. Follow the prompts on the screen to complete the process.
How Do I Reinstall Windows On A Surface Go That Is Not Booting Up?
When your Surface Go is not booting up, there are several steps you can take to troubleshoot the issue. However, if the problem persists, you may need to reinstall Windows. Here’s how to do it:
1. Backup your data: Before reinstalling Windows, it’s essential to back up your data. You can use an external storage device or cloud storage service to back up your files.
2. Download Windows 10: Visit the Microsoft website and download the latest version of Windows 10. Make sure you choose the version that is compatible with your Surface Go.
3. Create a bootable USB drive: Once you have downloaded the Windows 10 installation file, you need to create a bootable USB drive. To do this, you can use a tool like Rufus, which is available for free online.
4. Boot from your USB drive: Restart your Surface Go and press the “Volume Down” button continuously until you see the Surface logo. Then, press the “Power” button to boot up from your USB drive.
5. Install Windows 10: Follow the on-screen instructions to install Windows 10. You can choose to keep your personal files or start fresh with a clean installation.
6. Restore your data: After installing Windows 10, you can restore your data from your backup. This process may vary depending on the backup method you used.
How Do I Recover Data From A Surface Go That Is Not Booting Up?
If your Surface Go is not booting up, there are a few steps you can take to try to recover your data. First, try booting into recovery mode. To do this, shut down your Surface Go, then press and hold the volume up button and the Power button at the same time. Keep holding both buttons down until you see the Surface logo appear on the screen. Then release the buttons. This should boot your Surface Go into recovery mode.
Once in recovery mode, you can try running system repair to fix any issues that may be preventing your Surface Go from booting up. To do this, select “Troubleshoot” from the recovery options, then choose “Advanced options” and then “System repair.” Follow the prompts to run the system repair tool.
If the system repair tool doesn’t fix the issue, you may need to try a factory reset. This will erase all of your data, so make sure you have a backup of anything you don’t want to lose. To perform a factory reset, select “Troubleshoot” from the recovery options, then choose “Reset this PC.” Follow the prompts to perform a factory reset.
If neither of these options work, you may need to take your Surface Go to a Microsoft Store or a certified repair center for further help.
Wrap-Up
In conclusion, if your laptop or PC does not detect a bootable device, there are a few simple steps you can take to troubleshoot the issue. First, make sure that the device is turned on and properly connected to the computer. If the device is still not detected, try restarting the computer. If the problem persists, you can try checking the BIOS settings to ensure that the device is being recognized. Additionally, you can try updating the device’s firmware or drivers. If none of these solutions work, you may need to contact technical support for assistance.
