At a Glance
- If your router supports WPS (Wi-Fi Protected Setup), you can use this feature to quickly connect your printer to your network.
- If you’ve tried all of the above steps and your printer still isn’t connecting to your network, it’s time to contact Brother support.
- To reset your Brother printer to factory defaults, locate the reset button on your printer (consult your manual for the location).
Are you struggling to connect your Brother wireless printer to your network? It’s a common frustration, but don’t worry! This comprehensive guide will walk you through the most effective solutions to get your Brother wireless printer back online.
1. Restart Your Printer and Router
Often, the simplest solutions are the most effective. A quick restart can resolve many connectivity issues.
- Turn off your printer: Disconnect the power cord and wait for a few minutes.
- Turn off your router: Unplug the router and wait for a few minutes.
- Turn everything back on: Connect the router and wait for it to fully boot up. Then, plug in your printer and wait for it to power on.
2. Check Your Wireless Network Connection
A weak or unstable wireless signal can disrupt your printer’s connection.
- Move your printer closer to the router: Ensure your printer is within range of the router’s signal.
- Check for interference: Microwave ovens, cordless phones, and other electronic devices can interfere with wireless signals. Try moving the printer or router away from these devices.
- Update your router’s firmware: Outdated firmware can cause compatibility issues. Check your router’s manufacturer website for the latest firmware updates.
3. Verify Your Printer’s Wireless Settings
Incorrect or outdated settings can prevent your printer from connecting to your network.
- Access your printer’s settings: Consult your printer’s manual for instructions on how to access the settings menu.
- Check the SSID and password: Ensure the SSID (network name) and password entered in the printer’s settings match your router’s settings.
- Enable WPS: If your router supports WPS (Wi-Fi Protected Setup), you can use this feature to quickly connect your printer to your network.
4. Update Your Printer’s Drivers
Outdated drivers can cause compatibility issues and prevent your printer from connecting to your network.
- Download the latest drivers: Visit the Brother website and search for your printer model. Download and install the latest drivers for your operating system.
- Uninstall and reinstall drivers: If you’re still having trouble, try uninstalling and reinstalling the drivers.
5. Reset Your Printer to Factory Defaults
If none of the above solutions work, resetting your printer to factory defaults may resolve the issue.
- Locate the reset button: Consult your printer’s manual for the location of the reset button.
- Press and hold the reset button: Hold the button down for several seconds until the printer restarts.
- Reconfigure your printer: Once the printer is reset, you’ll need to reconfigure its wireless settings.
6. Contact Brother Support
If you’ve tried all of the above steps and your printer still isn’t connecting to your network, it’s time to contact Brother support.
- Visit the Brother website: You can find contact information for Brother support on their website.
- Call Brother support: You can call Brother support directly for assistance.
- Submit a support ticket: You can also submit a support ticket online for assistance.
7. Troubleshooting Tips
- Check your firewall settings: Your firewall may be blocking your printer from accessing the network. Temporarily disable your firewall to see if it resolves the issue.
- Check your antivirus software: Your antivirus software may be interfering with your printer’s connection. Try temporarily disabling your antivirus software to see if it resolves the issue.
- Run a network troubleshooter: Windows and macOS have built-in network troubleshooters that can help identify and resolve common network issues.
Time to Print!
By following these steps, you should be able to get your Brother wireless printer back online and printing again. Remember, patience and perseverance are key!
Common Questions and Answers
1. Why is my Brother printer not connecting to my Wi-Fi network?
There are several reasons why your Brother printer might not be connecting to your Wi-Fi network. Common causes include weak or unstable wireless signals, incorrect or outdated settings, outdated drivers, and network interference.
2. How do I reset my Brother printer to factory defaults?
To reset your Brother printer to factory defaults, locate the reset button on your printer (consult your manual for the location). Press and hold the reset button for several seconds until the printer restarts. You’ll need to reconfigure your printer’s wireless settings after the reset.
3. What should I do if my Brother printer is still not connecting after trying all the troubleshooting steps?
If you’ve tried all the troubleshooting steps and your printer still isn’t connecting, it’s best to contact Brother support for further assistance. They can help diagnose the issue and provide personalized solutions.
4. How do I update my Brother printer‘s drivers?
To update your Brother printer‘s drivers, visit the Brother website and search for your printer model. Download and install the latest drivers for your operating system.
5. Is there a way to troubleshoot my Brother printer‘s connection using a mobile app?
Yes, Brother offers a mobile app called “iPrint&Scan” that can help you troubleshoot your printer’s connection. The app allows you to check the printer’s status, configure wireless settings, and perform other tasks.