Quick notes
- Before you sell or donate your Surface RT, a hard reset ensures you remove all your personal data.
- If you’re experiencing a specific issue, a hard reset can be a step in the troubleshooting process.
- If you’re unable to access Settings or Recovery Mode, you can use a USB drive to perform a hard reset.
Feeling frustrated with a slow or unresponsive Surface RT? A hard reset, also known as a factory reset, can be your solution. This process wipes your device clean, restoring it to its original factory settings. This can be a helpful solution for various issues, including:
- Performance problems: If your Surface RT is running slowly or experiencing frequent crashes, a hard reset can often resolve these issues.
- Software glitches: A hard reset can fix software bugs or errors that might be causing problems.
- Preparing to sell or donate: Before you sell or donate your Surface RT, a hard reset ensures you remove all your personal data.
- Troubleshooting: If you’re experiencing a specific issue, a hard reset can be a step in the troubleshooting process.
This comprehensive guide will walk you through the steps of how to hard reset your Surface RT, ensuring a smooth and successful process.
Important Considerations Before You Begin
Before you proceed with a hard reset, it’s crucial to understand the implications:
- Data Loss: A hard reset will erase all data on your Surface RT, including:
- Files: Documents, photos, videos, music, and other files stored on your device.
- Apps: All installed apps will be removed.
- Settings: Your personalized settings, including Wi-Fi passwords and account information, will be deleted.
- Backups: Before you start, create backups of all your important data using OneDrive, an external hard drive, or a cloud storage service.
- Recovery: Ensure you have access to your Microsoft account credentials. You’ll need them to reactivate your Surface RT after the reset.
Method 1: Hard Reset Through Settings
This method is the most common way to perform a hard reset on your Surface RT. Here’s how:
1. Open Settings: From the Start screen, navigate to “Settings.”
2. Go to “Change PC Settings”: Click on the “Change PC settings” option.
3. Select “General”: In the left-hand menu, choose “General.”
4. Click “Refresh your PC”: Under the “General” section, you’ll find “Refresh your PC.” Click on this option.
5. Choose “Keep my files”: You’ll be presented with two options: “Keep my files” and “Remove everything.” Select “Keep my files” to retain your personal data.
6. Follow the on-screen instructions: The process will begin, and your Surface RT will restart. Follow the on-screen prompts to complete the reset.
Method 2: Hard Reset Using Recovery Mode
If you can’t access the Settings menu, you can perform a hard reset using Recovery Mode. Here’s how:
1. Turn off your Surface RT: Press and hold the power button until the device shuts down.
2. Enter Recovery Mode: Press and hold the volume-down button while pressing the power button. Release both buttons when the Surface RT logo appears.
3. Select “Troubleshoot”: In the Recovery Mode menu, choose “Troubleshoot.”
4. Select “Reset your PC”: Click on the “Reset your PC” option.
5. Choose “Remove everything”: You’ll be presented with two options: “Keep my files” and “Remove everything.” Select “Remove everything” to perform a complete hard reset.
6. Follow the on-screen instructions: Follow the on-screen prompts to complete the reset.
Method 3: Hard Reset Using a USB Drive
If you’re unable to access Settings or Recovery Mode, you can use a USB drive to perform a hard reset. Here’s how:
1. Create a bootable USB drive: You’ll need a USB drive with at least 8GB of free space. Download the Windows 8.1 ISO file from Microsoft’s website and create a bootable USB drive using a tool like Rufus or the Windows USB/DVD Download Tool.
2. Boot from the USB drive: Insert the USB drive into your Surface RT and restart the device. Press the volume-down button repeatedly during startup to enter the boot menu. Select the USB drive as the boot device.
3. Choose “Repair your computer”: In the Windows setup screen, click on “Repair your computer” at the bottom left corner.
4. Select “Troubleshoot”: Choose “Troubleshoot” from the options presented.
5. Select “Reset your PC”: Click on the “Reset your PC” option.
6. Choose “Remove everything”: Select “Remove everything” to perform a complete hard reset.
7. Follow the on-screen instructions: Follow the on-screen prompts to complete the reset.
Post-Reset Steps
Once the hard reset is complete, you’ll need to:
- Set up your Surface RT: You’ll be guided through the initial setup process.
- Install apps: Reinstall any apps you need from the Windows Store.
- Restore data: If you have backups, restore your data to your Surface RT.
- Update drivers: Ensure your Surface RT has the latest drivers installed for optimal performance.
Troubleshooting Tips
If you encounter any issues during the hard reset process, here are some troubleshooting tips:
- Check your USB drive: Ensure the USB drive is properly formatted and bootable.
- Try a different USB port: Try a different USB port on your Surface RT.
- Verify your Microsoft account credentials: Make sure you have the correct login information for your Microsoft account.
- Contact Microsoft support: If you’re still experiencing problems, contact Microsoft support for assistance.
The Final Word: A Fresh Start for Your Surface RT
A hard reset can be a powerful solution for various issues encountered on your Surface RT. It’s a way to refresh your device, eliminate software glitches, and prepare it for a new user. By following these steps and understanding the implications, you can confidently perform a hard reset on your Surface RT and enjoy a smooth and responsive device once again.
Top Questions Asked
1. Will a hard reset delete all my photos and videos?
Yes, a hard reset will erase all data on your Surface RT, including photos and videos. It’s crucial to create backups before performing a reset.
2. Can I restore my Surface RT to a previous point in time?
A hard reset restores your Surface RT to its factory settings, not a specific point in time. You can only restore data from backups.
3. What if I forget my Microsoft account password?
If you forget your password, you can use Microsoft’s account recovery tools to reset it. You’ll need to provide information about your account to verify your identity.
4. Can I perform a hard reset on a Surface RT with a cracked screen?
It’s possible, but it might be difficult to navigate the on-screen menus. If the screen is severely cracked, it’s best to contact Microsoft support for assistance.
5. Is there a way to perform a partial reset without losing all my data?
No, a hard reset completely wipes your device. You can use other troubleshooting methods to address specific issues without losing data.