At a Glance
- This could be due to a number of factors, including incorrect paper type, bent or damaged paper, or a problem with the paper feed rollers.
- Check the paper type setting, inspect the paper for damage, and ensure the paper feed rollers are clean.
- You’ll usually hear a slight click as the paper tray closes, indicating that the printer has accepted the paper.
Are you struggling to get your Brother MFC-J491DW printer to accept paper? You’re not alone! Many users encounter issues with paper loading, leading to frustration and wasted time. But fear not! This comprehensive guide will walk you through the process of loading paper in your Brother MFC-J491DW, ensuring smooth printing every time.
Understanding the Paper Tray
The Brother MFC-J491DW features a single paper tray located at the front of the printer. This tray can hold up to 100 sheets of standard letter or A4 paper. Before you begin loading paper, ensure that the printer is turned on and the paper tray is empty.
Step 1: Open the Paper Tray
Locate the paper tray at the front of the printer. There will be a lever or button that releases the tray. Gently pull the tray out until it stops.
Step 2: Adjust the Paper Guides
Inside the paper tray, you’ll find two adjustable paper guides. These guides help align the paper correctly for smooth feeding. To adjust the guides, simply slide them inward or outward until they gently touch the edges of the paper stack. Make sure the guides are not too tight, as this can cause paper jams.
Step 3: Load the Paper
Now it’s time to load the paper. Take a stack of paper and fan the edges to separate the sheets. Insert the paper into the tray with the print side facing up. Ensure the paper is stacked neatly and does not exceed the maximum paper capacity.
Step 4: Close the Paper Tray
Once the paper is loaded, gently push the paper tray back into the printer until it clicks into place.
Step 5: Check the Paper Settings
Before you start printing, it’s important to check the printer settings to ensure they match the type of paper you’ve loaded. On your computer, open the printer properties or settings and select the correct paper type and size.
Troubleshooting Common Paper Loading Issues
Even after following these steps, you may still encounter paper loading problems. Here are some common issues and their solutions:
- Paper Jams: If the printer jams, immediately turn off the printer and unplug it. Carefully remove the jammed paper, making sure not to tear it. Once the paper is removed, plug the printer back in and turn it on.
- Paper Not Feeding: This could be due to a number of factors, including incorrect paper type, bent or damaged paper, or a problem with the paper feed rollers. Check the paper type setting, inspect the paper for damage, and ensure the paper feed rollers are clean.
- Paper Curls: Curled paper can cause jams. Try flattening the paper by placing it under a heavy object for a few minutes.
The Final Word: Printing Made Easy
By following these simple steps, you can easily load paper into your Brother MFC-J491DW printer and enjoy smooth, hassle-free printing. Remember to always check the paper type and size settings and to keep your printer clean to prevent paper jams.
Frequently Asked Questions
Q: Can I load different paper types in the same tray?
A: It’s generally not recommended to load different paper types in the same tray. This can lead to misfeeds and jams. It’s best to use one tray for one paper type.
Q: What if my paper is too thick or too thin?
A: The Brother MFC-J491DW is designed to handle standard paper thicknesses. Using paper that is too thick or too thin can cause jams or affect print quality.
Q: How do I know if my printer is accepting the paper?
A: You’ll usually hear a slight click as the paper tray closes, indicating that the printer has accepted the paper. You can also check the printer’s display screen for any error messages or warnings.
Q: Can I load photo paper in the Brother MFC-J491DW?
A: Yes, you can load photo paper in the Brother MFC-J491DW. Just make sure to select the correct paper type in the printer settings.
Q: What should I do if I can’t find the paper type setting?
A: Consult the user manual for your Brother MFC-J491DW for specific instructions on how to adjust the paper type settings. You can usually find the manual on the Brother website or on the printer itself.