Quick Overview
- This is usually done through the printer’s control panel, where you can typically select between the main paper tray and the manual feed slot.
- If you encounter a paper jam, carefully remove the jammed paper and repeat the loading process, ensuring the paper guides are properly adjusted and the paper is not overloaded.
- Can I use different paper types in the main tray and manual feed slot.
Are you struggling to get your HP LaserJet Pro MFP M28-M31 to accept paper? Don’t worry, you’re not alone. Many users encounter difficulties when loading paper into this popular printer model. This comprehensive guide will walk you through the process step-by-step, ensuring you can load paper correctly and avoid frustrating paper jams.
Understanding the Paper Tray
Before we dive into the loading process, let’s familiarize ourselves with the paper tray on your HP LaserJet Pro MFP M28-M31. This printer boasts a versatile paper handling system, including:
- Main Paper Tray: This is the primary tray for everyday printing. It holds up to 250 sheets of standard paper.
- Manual Feed Slot: This slot is perfect for printing on envelopes, cardstock, or other specialty papers.
Step 1: Open the Paper Tray
Start by gently pulling the main paper tray out. You’ll hear a click as the tray extends.
Step 2: Adjust the Paper Guides
Locate the paper guides on the sides of the tray. These are adjustable to accommodate different paper sizes. Slide the guides inward until they gently touch the edges of the paper stack. It’s crucial to ensure the guides are properly positioned to prevent paper jams.
Step 3: Load the Paper
Place a stack of paper into the tray. The paper should be aligned with the back of the tray and face up. Do not overload the tray; stick to the recommended capacity of 250 sheets.
Step 4: Close the Paper Tray
Gently push the tray back into its closed position. Make sure it clicks securely into place.
Step 5: Select the Paper Source
You’ll need to tell your printer which tray to use. This is usually done through the printer’s control panel, where you can typically select between the main paper tray and the manual feed slot.
Step 6: Test the Paper Load
Print a test page to confirm that the paper is loaded correctly. If you encounter a paper jam, carefully remove the jammed paper and repeat the loading process, ensuring the paper guides are properly adjusted and the paper is not overloaded.
Troubleshooting Paper Jams
Paper jams are a common printer problem, and the HP LaserJet Pro MFP M28-M31 is no exception. Here are some tips for preventing and resolving paper jams:
- Use high-quality paper: Avoid using wrinkled, damp, or damaged paper.
- Don’t overload the tray: Stick to the recommended paper capacity.
- Check the paper guides: Ensure they are properly adjusted to match the paper size.
- Clean the paper path: Dust and debris can cause paper jams. Use a soft cloth to clean the paper path and rollers.
The Final Word: Keeping Your Printer Running Smoothly
By following these simple steps, you can master the art of loading paper into your HP LaserJet Pro MFP M28-M31. Remember to use high-quality paper, adjust the paper guides correctly, and avoid overloading the tray. With a little practice, you’ll be printing your documents without any paper jam hiccups.
Basics You Wanted To Know
Q: What if my printer still jams after following these steps?
A: If you’re still experiencing paper jams, there may be a more serious issue. Check the printer’s user manual for troubleshooting tips or contact HP customer support for assistance.
Q: Can I use different paper types in the main tray and manual feed slot?
A: Yes, you can use different paper types in each tray. The manual feed slot is ideal for specialty papers like cardstock or envelopes.
Q: How do I know if the paper is loaded correctly?
A: You’ll hear a click when the tray is closed properly. You can also test the paper load by printing a test page.
Q: What should I do if the paper guides are stuck?
A: If the paper guides are stuck, gently try to loosen them by hand. Avoid using excessive force. If you’re unable to move the guides, contact HP customer support.