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How to Reset a Surface Pro: Step-by-Step Instructions You Need Now

Main points

  • This comprehensive guide will walk you through the different ways to reset your Surface Pro, ensuring a smooth and successful process.
  • If you can’t access the Settings menu due to system issues, you can reset your Surface Pro using a bootable USB drive.
  • If using a USB drive, try connecting it to a different port on your Surface Pro.

Are you experiencing slow performance, frustrating glitches, or simply want to start fresh with your Surface Pro? A reset can be the perfect solution to revitalize your device and restore it to its initial state. This comprehensive guide will walk you through the different ways to reset your Surface Pro, ensuring a smooth and successful process.

Understanding the Different Reset Options

Resetting your Surface Pro can be done in two primary ways:

  • Refresh: This option keeps your personal files and settings intact while reinstalling Windows. It’s ideal for resolving minor issues without losing your data.
  • Reset: This option completely erases your Surface Pro, removing all data and settings. It’s suitable for selling or donating your device or when facing severe issues.

Preparing for the Reset

Before proceeding with the reset, it’s crucial to take the following steps:
1. Back up your data: This includes backing up important files, photos, documents, and any other data you want to retain. You can use external storage devices like USB drives or cloud services like OneDrive.
2. Disconnect external devices: Remove any external peripherals, such as printers, external hard drives, and USB devices.
3. Charge your Surface Pro: Ensure your device has enough battery power to complete the reset process.

Resetting Your Surface Pro Using Settings

This method is the most straightforward and can be accessed directly from your Surface Pro‘s settings.
1. Open Settings: Click the Start button and select “Settings.”
2. Navigate to Update & Security: Choose “Update & Security” from the left-hand menu.
3. Select Recovery: Click “Recovery” from the options on the right.
4. Choose a reset option: Select “Reset this PC” and choose either “Keep my files” (Refresh) or “Remove everything” (Reset).
5. Follow the on-screen instructions: The system will guide you through the remaining steps, including confirming your choice and restarting your Surface Pro.

Resetting Your Surface Pro Using a USB Drive

If you can’t access the Settings menu due to system issues, you can reset your Surface Pro using a bootable USB drive.
1. Create a bootable USB drive: Download the Windows 10 installation media from Microsoft’s website and use it to create a bootable USB drive.
2. Boot from the USB drive: Connect the USB drive to your Surface Pro and restart the device. Press the appropriate key to access the boot menu (usually F12 or Esc) and select the USB drive as the boot device.
3. Follow the on-screen instructions: The Windows setup will start, and you can follow the prompts to choose a reset option.

Resetting Your Surface Pro Using the Command Prompt

For more advanced users, the Command Prompt can be used to perform a reset.
1. Open Command Prompt: Search for “cmd” in the Start menu and run it as administrator.
2. Enter the following command: `reset this pc -factoryreset`
3. Confirm your choice: The system will prompt you to confirm the reset process.
4. Follow the on-screen instructions: The reset process will begin, and your Surface Pro will restart.

Troubleshooting Tips

If you encounter problems during the reset process, consider the following tips:

  • Check your internet connection: Ensure a stable internet connection is available throughout the reset process.
  • Try a different USB port: If using a USB drive, try connecting it to a different port on your Surface Pro.
  • Restart your Surface Pro: Sometimes, a simple restart can resolve minor issues.
  • Contact Microsoft Support: If you’re still facing difficulties, contact Microsoft Support for assistance.

Time to Shine: Your Surface Pro’s New Beginning

Congratulations! You’ve successfully reset your Surface Pro and given it a fresh start. You’ll now experience a revitalized device, free from performance issues and ready to tackle your tasks with renewed efficiency.

What People Want to Know

Q: What happens to my apps when I reset my Surface Pro?
A: When you reset your Surface Pro, all your apps will be removed. After the reset, you’ll need to reinstall them from the Microsoft Store.
Q: Will I lose my warranty after resetting my Surface Pro?
A: Resetting your Surface Pro does not affect your warranty.
Q: Can I reset my Surface Pro to an earlier version of Windows?
A: You can’t directly downgrade your Surface Pro to an earlier version of Windows using the reset options. However, you can clean install an older version of Windows by using a bootable USB drive containing the installation media.
Q: What if I encounter errors during the reset process?
A: If you encounter errors during the reset process, try restarting your Surface Pro and repeating the steps. If the issue persists, contact Microsoft Support for assistance.
By following these steps, you can confidently reset your Surface Pro and enjoy a smooth and efficient experience. Remember to back up your important data and follow the instructions carefully for a successful reset.

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About the Author
Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...