How to Reset Microsoft Surface Pro: The Ultimate Guide for 2024

At a Glance

If you want a clean slate or simply want to experience the “out-of-the-box” feel again, a reset is the way to go.
Select this option if you want a completely clean slate, are preparing to sell or gift your Surface Pro, or are concerned about malware.

Once the reset is complete, you’ll be prompted to set up your Surface Pro, just as you did when you first got it.

Is your Microsoft Surface Pro feeling sluggish? Are you experiencing unexpected errors or glitches? Perhaps you’re simply looking for a clean slate before selling or gifting your device. Whatever the reason, knowing how to reset your Microsoft Surface Pro can be a valuable skill. This comprehensive guide will walk you through the process, ensuring you have a smooth and successful reset experience.

Why Reset Your Microsoft Surface Pro?

Before we dive into the steps, let’s understand the benefits of resetting your Microsoft Surface Pro:

Troubleshooting Problems: A reset can often resolve software issues, application errors, and performance problems.
Removing Malware: If your device has been infected with malware, a reset can effectively remove it.
Preparing for Sale or Gift: A reset erases all personal data, making your Surface Pro ready for a new owner.

Starting Fresh: If you want a clean slate or simply want to experience the “out-of-the-box” feel again, a reset is the way to go.

The Two Main Reset Options

There are two primary ways to reset your Microsoft Surface Pro:

Reset This PC (Keep My Files): This option will remove all apps and settings while keeping your personal files, such as documents, photos, and music.

Reset This PC (Remove Everything): This option will completely erase all data from your Surface Pro, including personal files, apps, and settings.

Choosing the Right Reset Option for You

The best reset option depends on your specific needs:

Keep My Files: Choose this option if you want to fix software issues without losing your personal files.

Remove Everything: Select this option if you want a completely clean slate, are preparing to sell or gift your Surface Pro, or are concerned about malware.

How to Reset Your Microsoft Surface Pro: Step-by-Step

1. Back Up Your Important Data
Before resetting your Surface Pro, it’s crucial to back up any important data you want to keep. You can use external hard drives, cloud storage services like OneDrive, or a USB flash drive.
2. Access the Reset Settings

Option 1: Settings App:

Go to Settings > Update & Security > Recovery.
Option 2: Start Menu:
Click the Start button, then type “reset this PC” and select the option.

3. Choose Your Reset Option

Select either “Keep My Files” or “Remove Everything” based on your needs.

4. Confirm the Reset

You’ll be presented with a confirmation screen. Carefully review the information and click “Reset” to proceed.

5. Wait for the Reset to Complete

This process can take some time, depending on the size of your hard drive and the chosen reset option.

Do not interrupt the process during this stage.

6. Set Up Your Surface Pro

Once the reset is complete, you’ll be prompted to set up your Surface Pro, just as you did when you first got it.

This includes setting up your account, choosing language and region, and connecting to Wi-Fi.

Troubleshooting Tips

Stuck at a Specific Step: If the reset process gets stuck, try restarting your Surface Pro.
Error Messages: If you encounter error messages, consult Microsoft’s official support website for troubleshooting steps.

Data Recovery: If you accidentally deleted important data during the reset, specialized data recovery software might be able to help.

Beyond the Basic Reset: Advanced Options

Factory Reset: This option is usually available through the Surface Recovery Image, which can be downloaded from Microsoft’s website. This completely restores your device to its factory settings.
Clean Install of Windows: If you’re comfortable with advanced procedures, you can perform a clean install of Windows on your Surface Pro. This involves downloading the latest Windows ISO file and using it to install a fresh version of the operating system.

Moving Forward with a Refreshed Surface Pro

After resetting your Surface Pro, you’ll have a clean slate to work with. Here are some helpful tips:

Reinstall Essential Apps: Reinstall the apps you use most frequently.
Update Windows: Ensure you have the latest Windows updates for optimal performance.

Run a System Scan: Use built-in tools to scan for any remaining issues.
Protect Your Data: Implement strong passwords and consider using antivirus software.

A Fresh Start for Your Surface Pro: The Final Word

Resetting your Microsoft Surface Pro can be a powerful tool for troubleshooting issues, removing unwanted data, or simply starting fresh. By following the steps outlined in this guide, you can confidently reset your device and enjoy a smoother, more efficient experience.