How to Reset Toner on Brother HL L2370DW Printer: The Ultimate Guide

Are you tired of seeing the “Toner Low” message on your Brother HL-L2370DW printer? Don’t rush to buy new toner cartridges just yet! This guide will teach you how to reset the toner level on your printer, allowing you to squeeze every last drop of ink out of your existing cartridges.

Understanding Toner Resetting

Resetting toner levels is a common practice for laser printers, including the Brother HL-L2370DW. When your printer detects low toner, it displays the “Toner Low” message, even if there’s still ink left. This message is a precaution to prevent printing issues due to low ink levels. By resetting the toner level, you can temporarily bypass this message and continue printing.

Why Reset Toner Levels?

There are several reasons why you might want to reset the toner levels on your Brother HL-L2370DW:

• Extend Cartridge Life: Resetting the toner level allows you to continue printing with your current cartridges, potentially saving you money on replacement cartridges.
• Avoid Unnecessary Cartridge Purchases: You can avoid buying new toner cartridges until they’re truly empty, which can save you money in the long run.
• Reduce Waste: By extending the life of your toner cartridges, you can reduce the amount of e-waste generated.

Important Considerations Before Resetting

Before you proceed with resetting the toner levels, keep in mind the following:

• Warranty: Resetting the toner level might void your printer’s warranty. Check your warranty documentation for details.
• Quality: Resetting the toner level doesn’t magically add more toner; it simply tells the printer that the cartridges are full. If the toner is genuinely low, print quality may suffer.
• Long-Term Impact: Repeatedly resetting the toner level can potentially damage your printer in the long run. It’s best to eventually replace the toner cartridges when they are truly empty.

Method 1: Using the Printer Control Panel

This method is the most straightforward way to reset the toner levels on your Brother HL-L2370DW:
1. Power On: Ensure your printer is powered on and ready.
2. Open the Front Cover: Open the front cover of the printer to access the toner cartridges.
3. Remove and Replace Cartridges: Carefully remove all toner cartridges from the printer. Then, reinsert them back into their slots.
4. Close the Cover: Close the front cover of the printer.
5. Reset Toner Levels: Press and hold the “OK” button on the printer’s control panel for approximately 5 seconds. The “Toner Low” message should disappear.

Method 2: Using the Brother iPrint&Scan App

If you have the Brother iPrint&Scan app installed on your smartphone or tablet, you can use it to reset the toner levels:
1. Open the App: Launch the Brother iPrint&Scan app on your device.
2. Connect to Printer: Ensure your printer is connected to your Wi-Fi network and that your device is connected to the same network.
3. Select “Printer Settings”: In the app, select “Printer Settings” or a similar option.
4. Choose “Toner Reset”: Look for a “Toner Reset” option within the printer settings.
5. Confirm Reset: Follow the prompts to confirm the toner reset. The “Toner Low” message should disappear.

Method 3: Using the Brother Website

If neither of the previous methods works, you can try resetting the toner levels using the Brother website:
1. Visit the Brother Website: Go to the official Brother website and navigate to the support section for your specific printer model.
2. Find the Manual: Locate the user manual or troubleshooting guide for the Brother HL-L2370DW.
3. Reset Instructions: Consult the manual for detailed instructions on how to reset the toner levels. The manual may provide alternative methods or additional steps.

Troubleshooting Tips

If you encounter issues while resetting the toner levels, try the following:

• Check the Toner Cartridges: Ensure that the toner cartridges are correctly inserted and that they are not damaged.
• Restart the Printer: Try restarting your printer by turning it off and on again. This can sometimes resolve software glitches.
• Update the Firmware: Check if there are any firmware updates available for your printer. Updating the firmware can often fix bugs and improve compatibility.
• Contact Brother Support: If you’re still having trouble, reach out to Brother customer support for assistance.

A Word of Caution

It’s crucial to understand that resetting the toner level is a temporary solution. The toner cartridges will eventually run out of ink, and you’ll need to replace them. Using genuine Brother toner cartridges is recommended for optimal performance and to avoid potential damage to your printer.

The Final Chapter: A New Lease on Life for Your Toner Cartridges

By following these steps, you can reset the toner levels on your Brother HL-L2370DW printer and extend the life of your existing cartridges. Remember to use these methods responsibly and to replace the cartridges when they are truly empty.

Questions We Hear a Lot

Q: Can I reset the toner levels on my Brother HL-L2370DW printer multiple times?
A: While you can reset the toner levels multiple times, it’s not recommended to do so repeatedly. Excessive resetting might affect the printer’s performance and potentially shorten its lifespan.
Q: Is it safe to use third-party toner cartridges after resetting the toner levels?
A: Using third-party toner cartridges is generally safe, but it’s important to choose reputable brands that offer high-quality cartridges. However, using non-genuine cartridges might affect your printer’s warranty and could potentially lead to performance issues.
Q: What happens if I don’t reset the toner levels?
A: If you don’t reset the toner levels, your printer will continue to display the “Toner Low” message, even if there’s still ink left. This might cause printing issues or prevent you from using certain features.
Q: How long can I expect to use a toner cartridge after resetting the toner levels?
A: The lifespan of a toner cartridge after resetting varies depending on the usage intensity and the quality of the toner cartridge. You can expect to get a few more prints, but it’s best to replace the cartridge when it’s truly empty.