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Asus Vivobook Camera Not Working? How to Turn On in Easy Steps

At a Glance

  • Whether you’re trying to join a video call, capture a selfie, or simply use your webcam for work, a non-functional camera can be frustrating.
  • The built-in camera app is the best way to test if your camera is working.
  • If you suspect physical damage to the camera lens or surrounding area, it’s best to contact ASUS support for assistance.

Are you struggling to get your ASUS VivoBook camera up and running? Whether you’re trying to join a video call, capture a selfie, or simply use your webcam for work, a non-functional camera can be frustrating. This comprehensive guide will walk you through the steps on how to turn on your ASUS VivoBook camera, covering common issues and solutions.

Understanding the Basics

Before diving into troubleshooting, it’s essential to understand the basics of your ASUS VivoBook camera. Most ASUS VivoBook models come equipped with a built-in webcam, typically located above the screen. This camera is controlled by drivers and software, which might need to be updated or configured correctly.

Step 1: Checking the Camera Hardware

The first step is to ensure that your camera hardware is physically working.

  • Locate the camera: Look for a small, black dot or lens above the screen.
  • Check for physical obstructions: Make sure there’s no dust, debris, or a sticker covering the lens.
  • Try a physical test: Cover the camera lens with your hand. If the screen goes dark, it means the camera is working.

Step 2: Verifying Camera Permissions

Many modern operating systems require user permissions to access the camera. This is a security measure to prevent unauthorized access.

  • Windows:
  • Open the Settings app.
  • Click on Privacy & security.
  • Select Camera.
  • Ensure the toggle switch for Camera access for this device is turned on.
  • Make sure any apps you want to use the camera have permission granted.
  • macOS:
  • Open System Preferences.
  • Go to Security & Privacy.
  • Click on the Privacy tab.
  • Select Camera.
  • Check that the apps you want to use the camera have permission granted.

Step 3: Updating Camera Drivers

Outdated or corrupted drivers can cause camera issues. Updating your drivers can resolve these problems.

  • Windows:
  • Open the Device Manager (search for it in the Start menu).
  • Expand Imaging devices.
  • Right-click on your camera and select Update driver.
  • Follow the on-screen instructions to download and install the latest drivers.
  • macOS:
  • macOS usually automatically updates drivers, but you can manually check for updates.
  • Open System Preferences and go to Software Update.
  • Click Check for Updates.

Step 4: Restarting Your Laptop

A simple restart can often resolve temporary software glitches. Restarting your ASUS VivoBook can refresh the system and potentially fix camera issues.

Step 5: Using the Camera App

The built-in camera app is the best way to test if your camera is working.

  • Windows:
  • Search for “Camera” in the Start menu and open the app.
  • macOS:
  • Open Photo Booth from the Applications folder.

If you see a live video feed, your camera is working correctly.

Step 6: Troubleshooting Common Issues

If the camera still isn’t working, consider these common issues:

  • Camera disabled in BIOS: Some ASUS models allow you to disable the camera in the BIOS settings. Access your BIOS by pressing the appropriate key during startup (usually F2 or Del) and check for camera settings.
  • Conflicting software: Certain applications, especially those related to security or privacy, might interfere with your camera. Temporarily disable any such software to see if it resolves the issue.
  • Physical damage: If you suspect physical damage to the camera lens or surrounding area, it’s best to contact ASUS support for assistance.

Beyond the Basics: Additional Tips

  • Check for software updates: Keep your operating system and camera software updated to ensure compatibility and fix any known bugs.
  • Run a system scan: Malware or viruses can sometimes interfere with camera functionality. Run a comprehensive system scan with your antivirus software.
  • Uninstall and reinstall drivers: If updating drivers doesn’t work, try uninstalling and reinstalling them. This can sometimes resolve driver conflicts.
  • Contact ASUS support: If you’ve tried all these steps and the camera still isn’t working, contact ASUS support for further assistance.

The Final Word: Unlocking Your Camera’s Potential

By following these steps, you can successfully turn on your ASUS VivoBook camera and enjoy all its capabilities. Remember to keep your drivers updated, check for software conflicts, and contact ASUS support if needed. With a little troubleshooting, you’ll be capturing memories and connecting with others through your camera in no time.

What People Want to Know

Q: Why is my ASUS VivoBook camera not working after a recent update?
A: Software updates can sometimes cause conflicts with drivers or settings. Try restarting your laptop, updating your camera drivers, or reinstalling them.
Q: What should I do if my camera lens is covered by a sticker?
A: Carefully remove the sticker to reveal the camera lens. This is often a protective sticker that’s meant to be removed.
Q: How do I make sure my camera is not being used without my permission?
A: Check your camera permissions in your operating system settings and ensure that only authorized apps can access the camera. You can also look for indicators on your screen, such as a small camera icon, that might indicate camera usage.
Q: My camera is working, but the image is blurry. What can I do?
A: Adjust the camera settings within the app you’re using. You can often improve image quality by adjusting brightness, contrast, and focus. Also, ensure that the camera lens is clean and free of any obstructions.

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About the Author
Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...