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How to Turn On Surface Go 3: The Ultimate Guide for New Users

Highlights

  • Make sure your Surface Go 3 is connected to a power source, either through the included power adapter or a compatible USB-C charger.
  • Try connecting your Surface Go 3 to a power source, force a restart, or check for updates.
  • If your Surface Go 3 takes a long time to boot up, it could be due to a software conflict, a full hard drive, or a faulty component.

The Surface Go 3 is a sleek and portable device that’s perfect for work, school, or entertainment. But before you can start using it, you need to know how to turn it on. This blog post will guide you through the simple process of powering up your Surface Go 3, ensuring you’re ready to dive into its capabilities.

The First Time Power-Up

When you receive your Surface Go 3, it’s likely in a sleep state to preserve battery life. Here’s how to bring it to life for the first time:
1. Locate the Power Button: The power button is located on the top edge of the device, on the right side. It’s a small, rectangular button.
2. Press and Hold: Press and hold the power button for a few seconds. You’ll see the Surface logo appear on the screen.
3. Wait for Boot-Up: The device will take a few moments to boot up completely. During this time, you might see a progress bar or other visual indicators.
4. Initial Setup: Once the device is fully booted, you’ll be guided through the initial setup process. This includes setting up your language, Wi-Fi connection, and Microsoft account.

Turning On Your Surface Go 3 After Initial Setup

Once you’ve gone through the initial setup, turning on your Surface Go 3 is a breeze:
1. Press the Power Button: Simply press the power button once. The Surface Go 3 will wake up from sleep mode.
2. Unlock with PIN or Password: If you have a PIN or password set up, you’ll need to enter it to unlock your device.
3. Access Your Desktop: After unlocking, you’ll be taken to your desktop, ready to start working or enjoying your favorite apps.

What to Do If Your Surface Go 3 Won’t Turn On

There are some situations where your Surface Go 3 might not turn on as expected. Here’s what to do if you encounter this issue:
1. Check the Power Source: Make sure your Surface Go 3 is connected to a power source, either through the included power adapter or a compatible USB-C charger.
2. Check the Battery: If the device is not connected to power, ensure the battery has some charge left.
3. Force a Restart: If your Surface Go 3 is unresponsive, you can try a forced restart. Press and hold the power button for about 30 seconds, and then release. The device should restart.
4. Contact Microsoft Support: If none of these solutions work, it’s best to contact Microsoft Support for further assistance. They can help diagnose the issue and provide a solution.

Troubleshooting Common Turn-On Issues

Here are some common issues you might face when trying to turn on your Surface Go 3 and how to address them:

  • Black Screen: This could be due to a power issue, a software glitch, or a problem with the display. Try connecting your Surface Go 3 to a power source, force a restart, or check for updates.
  • Slow Boot-Up: If your Surface Go 3 takes a long time to boot up, it could be due to a software conflict, a full hard drive, or a faulty component. Try restarting your device, running a disk cleanup, or checking for updates.
  • Frozen Screen: If your Surface Go 3 is frozen, try force restarting it. If the issue persists, you might need to reset your device to factory settings.

Extending Your Surface Go 3’s Battery Life

To maximize your Surface Go 3’s battery life, consider these tips:

  • Turn Off Unnecessary Features: Disable Bluetooth, Wi-Fi, and location services when not in use.
  • Dim the Screen Brightness: Lowering the screen brightness can significantly improve battery life.
  • Close Unneeded Apps: Closing background apps that you’re not using can conserve battery power.
  • Use Power Saving Mode: Enable power saving mode to reduce power consumption and extend battery life.

Beyond the Power Button: Managing Your Surface Go 3

Once you’ve successfully powered up your Surface Go 3, there are other ways to manage its power state:

  • Sleep Mode: Put your Surface Go 3 into sleep mode to conserve power when you’re not actively using it. You can enter sleep mode by closing the lid or pressing the power button once.
  • Hibernate Mode: Hibernate mode saves your work and shuts down the device completely, preserving the current state. To hibernate, go to the Start menu, select Power, and choose Hibernate.
  • Shut Down: To completely shut down your Surface Go 3, go to the Start menu, select Power, and choose Shut down.

Unlocking the Potential of Your Surface Go 3

Now that you know how to turn on your Surface Go 3 and manage its power state, you’re ready to explore its full potential. Whether you’re using it for work, school, or entertainment, this device offers a powerful and versatile experience.

Frequently Asked Questions

Q: What should I do if my Surface Go 3 is not charging?
A: If your Surface Go 3 is not charging, first check the power adapter and ensure it’s plugged into a working outlet. Then, try a different power outlet or a different power adapter. If the issue persists, contact Microsoft Support for further assistance.
Q: How do I reset my Surface Go 3 to factory settings?
A: To reset your Surface Go 3 to factory settings, go to Settings > Update & Security > Recovery. Under “Reset this PC,” select “Get started.” You’ll have the option to keep your files or remove everything. Choose the option that best suits your needs.
Q: What is the difference between sleep mode and hibernation mode?
A: Sleep mode conserves power by putting the device into a low-power state, while hibernation mode saves your work and shuts down the device completely, preserving the current state. Sleep mode is faster to resume from, while hibernation mode takes longer to resume but saves your work even if the battery is completely drained.
Q: How do I update the software on my Surface Go 3?
A: To update the software on your Surface Go 3, go to Settings > Update & Security > Windows Update. Click on “Check for updates” to see if any updates are available. If there are updates, follow the on-screen instructions to download and install them.
Q: How do I connect my Surface Go 3 to a monitor?
A: You can connect your Surface Go 3 to a monitor using a USB-C to HDMI adapter or a USB-C to DisplayPort adapter. Connect the adapter to the USB-C port on your Surface Go 3 and the other end to the monitor’s HDMI or DisplayPort input.

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About the Author
Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...