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How to Use HP LaserJet Pro MFP M28W: Unlock Its Full Potential!

At a Glance

  • Simply connect your phone or tablet to the same Wi-Fi network as the printer, launch the app, and select your printer.
  • The HP Smart app can also be used to print files stored on a USB drive connected to your printer.
  • Place your original document on the scanner bed or in the ADF, select “Copy” on the control panel, and adjust any desired settings like number of copies.

Are you ready to unleash the full potential of your HP LaserJet Pro MFP M28w? This versatile all-in-one printer is packed with features, but navigating its functionality can sometimes feel daunting. This comprehensive guide will walk you through everything you need to know, from initial setup to advanced printing and scanning techniques. Whether you’re a seasoned tech enthusiast or a first-time printer user, this guide has you covered.

Getting Started: Unboxing and Setup

1. Unboxing: Carefully unpack your HP LaserJet Pro MFP M28w. Ensure you have all the necessary components, including the printer itself, power cord, USB cable, setup guide, and any optional accessories.
2. Connecting to Power: Plug the power cord into the printer and an electrical outlet. The printer will power on automatically.
3. Connecting to Your Network:

  • Wired Connection: If you prefer a wired connection, connect the printer to your router using an Ethernet cable.
  • Wireless Connection: For a wireless connection, follow the on-screen instructions to connect to your Wi-Fi network. You can usually find these instructions on the printer’s control panel display or in the included setup guide.

4. Installing the Software: Download and install the HP Smart app or the full HP printer software package from the HP website. This will provide you with essential drivers, utilities, and features for your printer.

Printing: From Basic Documents to Creative Projects

1. Printing from Your Computer:

  • Opening a Document: Open the document you want to print.
  • Choosing the Printer: Select “Print” from the File menu and choose your HP LaserJet Pro MFP M28w as the printer.
  • Adjusting Settings: Customize your print settings, such as paper size, orientation, print quality, and number of copies.

2. Printing from Mobile Devices:

  • HP Smart App: The HP Smart app is your go-to for mobile printing. Simply connect your phone or tablet to the same Wi-Fi network as the printer, launch the app, and select your printer. You can print documents, photos, web pages, and more.
  • Other Mobile Printing Solutions: Consider using other popular mobile printing apps like Google Cloud Print or Apple AirPrint for convenient wireless printing.

3. Printing from a USB Drive:

  • Direct Printing: Some printers allow you to print directly from a USB drive without needing a computer. Check your printer’s manual for instructions.
  • Using the HP Smart App: The HP Smart app can also be used to print files stored on a USB drive connected to your printer.

Scanning: Capturing Documents and Photos

1. Scanning Documents:

  • Using the Scanner Bed: Place your document face down on the scanner bed, close the lid, and select “Scan” on the control panel. You can then choose to save the scanned document as a PDF, JPEG, or other formats.
  • Using the Automatic Document Feeder (ADF): For multi-page documents, use the ADF to scan multiple pages automatically.

2. Scanning Photos:

  • Using the Scanner Bed: Place your photo face down on the scanner bed and follow the same steps as document scanning.
  • Using the HP Smart App: The HP Smart app allows you to scan photos directly from your mobile device.

3. Saving and Sharing Scans:

  • Saving to Your Computer: Save your scans to your computer as a file.
  • Sharing via Email: The HP Smart app allows you to share scans directly via email.
  • Saving to Cloud Services: You can also save your scans to popular cloud storage services like Dropbox, Google Drive, or OneDrive.

Copying: Creating Duplicate Documents

1. Basic Copying:

  • Using the Control Panel: Place your original document on the scanner bed or in the ADF, select “Copy” on the control panel, and adjust any desired settings like number of copies.
  • Using the HP Smart App: The HP Smart app also allows you to create copies from your mobile device.

2. Advanced Copying Features:

  • Two-Sided Copying: Print copies on both sides of the paper.
  • Collation: Organize multiple copies of a document in the correct order.
  • Scaling: Resize your copies to fit different paper sizes.

Maintaining Your HP LaserJet Pro MFP M28w

1. Replacing Toner Cartridges:

  • Low Toner Warning: The printer will display a low toner warning when the toner cartridge is running low.
  • Cartridge Replacement: Purchase a compatible toner cartridge for your model. Open the toner cartridge door, remove the old cartridge, and carefully install the new one.

2. Cleaning the Printer:

  • Regular Cleaning: Clean the scanner glass and ADF regularly to prevent paper jams and ensure optimal image quality.
  • Deep Cleaning: Refer to your printer’s manual for instructions on performing deeper cleaning tasks, like cleaning the rollers or the print head.

3. Troubleshooting Common Issues:

  • Paper Jams: Follow the instructions on the printer’s control panel or in the manual to clear paper jams.
  • Print Quality Issues: Ensure you are using the correct paper type and that the toner cartridge is properly installed. Consider cleaning the print head or replacing the toner cartridge if necessary.
  • Network Connectivity Problems: Check your Wi-Fi connection and ensure the printer is connected to the correct network.

Beyond the Basics: Exploring Advanced Features

1. Faxing:

  • Sending Faxes: The HP LaserJet Pro MFP M28w allows you to send faxes directly from your computer or mobile device using the HP Smart app.
  • Receiving Faxes: Set up your printer to receive faxes by following the instructions in your printer’s manual.

2. Mobile Printing Solutions:

  • HP Smart App: The HP Smart app is your one-stop shop for mobile printing, scanning, and faxing.
  • Other Apps: Explore other mobile printing apps like Google Cloud Print or Apple AirPrint for added flexibility.

3. Customizing Settings:

  • Printer Settings: Adjust various printer settings, including paper size, print quality, and color mode.
  • Network Settings: Configure your Wi-Fi connection, set up password protection, and manage network access.

Time to Shine: Unlocking the Power of Your HP LaserJet Pro MFP M28w

Your HP LaserJet Pro MFP M28w is more than just a printer; it’s a versatile tool that can streamline your workflow, enhance your productivity, and bring your projects to life. By mastering its features, you can unlock its full potential and make the most of its capabilities.

Information You Need to Know

Q: How do I connect my HP LaserJet Pro MFP M28w to my computer?
A: You can connect your printer to your computer using a USB cable or wirelessly via your Wi-Fi network. Follow the instructions in the printer’s manual or the HP Smart app for detailed setup steps.
Q: What types of paper can I use with my HP LaserJet Pro MFP M28w?
A: Your HP LaserJet Pro MFP M28w is designed to handle a variety of paper types, including plain paper, photo paper, cardstock, and envelopes. Refer to your printer’s manual for specific paper types and weights.
Q: How do I update the firmware on my HP LaserJet Pro MFP M28w?
A: Firmware updates can improve printer performance, add new features, and fix potential issues. You can typically update the firmware through the HP Smart app or by downloading the latest update from the HP website.
Q: What are some tips for maintaining optimal print quality?
A: To ensure optimal print quality, use high-quality paper, clean the scanner glass and ADF regularly, and replace the toner cartridge when it runs low. Consider cleaning the print head if you notice any print quality issues.
Q: Where can I find troubleshooting tips for common issues?
A: The HP Smart app and your printer’s manual are excellent resources for troubleshooting common problems like paper jams, print quality issues, and network connectivity problems. You can also find helpful information on the HP website.

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About the Author
Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...