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Fix Your Dell XPS Touchpad: Discover Why It’s Not Working & Get It Back to Normal

Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...

What To Know

  • Try using an external mouse to check if the issue is with the touchpad or the computer.
  • A faulty touchpad or a loose connection can cause the touchpad to stop working.
  • If you are experiencing a Dell XPS touchpad not working issue, you can try the following steps to resolve the problem.

Have you been experiencing issues with your Dell XPS touchpad? You’re not alone. Many users have reported problems with their touchpads not working properly. This can be incredibly frustrating, especially if you’re used to using your touchpad to navigate your computer. Fortunately, there are some simple steps you can take to troubleshoot the problem and get your touchpad working again.

Why Is My Dell Xps Touchpad Not Working?

The Dell XPS touchpad not working issue can be caused by several factors. One common reason is a driver issue. The driver might be outdated or corrupt, which can prevent the device from working properly. To fix this, you can try updating the driver manually or automatically.

To update the driver manually, go to the Dell website and download the latest touchpad driver for your device. Then, install the driver following the instructions provided.

To update the driver automatically, you can use a driver update tool. These tools scan your computer for outdated drivers and then download the latest versions automatically. This can be a more convenient option, as it saves you from having to search for and download drivers manually.

Another reason for the Dell XPS touchpad not working issue is a hardware problem. In this case, you may need to contact Dell for further assistance.

To check if the touchpad is working properly, you can try using an external mouse. If the external mouse works, then the issue is likely with the touchpad itself. However, if the external mouse does not work either, then the issue might be related to a hardware problem.

If you’ve tried all of the above steps and the touchpad still isn’t working, you may need to contact Dell for further assistance. They can help you troubleshoot the issue and provide further assistance.

How Do I Troubleshoot My Dell Xps Touchpad If It’s Not Working?

  • 1. Check if your touchpad is enabled in BIOS settings.
  • 2. Make sure the touchpad driver is up-to-date.
  • 3. Clean the touchpad of any dirt or debris.
  • 4. Try using an external mouse to check if the issue is with the touchpad or the computer.
  • 5. If none of the above works, try reinstalling the touchpad driver.

What Are The Common Causes Of A Dell Xps Touchpad Not Working?

The Dell XPS touchpad not working issue can be caused by a variety of factors. Here are some of the most common causes:

1. Hardware issues: A faulty touchpad or a loose connection can cause the touchpad to stop working.

2. Software issues: A corrupt driver or an outdated operating system can cause the touchpad to malfunction.

3. Incompatible settings: Incorrect touchpad settings or incorrect touchpad driver settings can cause the touchpad to stop working.

4. Driver issues: Outdated or corrupted touchpad drivers can cause the touchpad to malfunction.

5. Registry issues: A corrupt registry can cause the touchpad to stop working.

6. Virus or malware infection: A virus or malware infection can cause the touchpad to malfunction.

If you are experiencing a Dell XPS touchpad not working issue, you can try the following steps to resolve the problem:

1. Check the touchpad cable: Make sure that the touchpad cable is securely connected to the laptop.

2. Restart the laptop: Restart the laptop and see if the touchpad starts working again.

3. Update the touchpad driver: Update the touchpad driver to the latest version.

4. Reinstall the touchpad driver: Reinstall the touchpad driver and see if the touchpad starts working again.

5. Run a virus scan: Run a virus scan and remove any viruses or malware that may be causing the touchpad to malfunction.

6. Reset the touchpad settings: Reset the touchpad settings to default and see if the touchpad starts working again.

How Can I Fix A Dell Xps Touchpad That Is Not Responding?

If your Dell XPS touchpad is not responding, there are a few troubleshooting steps you can take to try and resolve the issue. Here are a few things you can try:

1. Check that the touchpad is enabled: First, make sure that the touchpad is enabled in the BIOS settings. To do this, restart your computer and press F2 or Del when the Dell logo appears to enter the BIOS settings. Then, navigate to the “Integrated Peripherals” or “Advanced” menu, and make sure that the touchpad is enabled.

2. Update your touchpad drivers: Outdated or corrupt touchpad drivers can cause touchpad issues. To update your touchpad drivers, go to the Dell website and download the latest touchpad drivers for your computer. Then, follow the instructions on the website to install the drivers.

3. Restart your computer: Sometimes, a simple restart can resolve touchpad issues. Restart your computer and see if the touchpad starts working again.

4. Try an external mouse: If the touchpad is still not responding, try using an external mouse to see if the problem is with the touchpad itself or with your computer. If an external mouse works, the touchpad may be defective and you may need to contact Dell for further assistance.

5. Contact Dell support: If none of the above steps work, you may need to contact Dell support for further assistance.

How Do I Update The Touchpad Driver For My Dell Xps?

To update the touchpad driver for your Dell XPS, follow these steps:

1. Go to the Dell website (https://www.dell.com/support/home/en-us/).

2. Enter your XPS’s service tag or choose your XPS model from the list.

3. Click on “Drivers & Downloads” or “Support” and then “Drivers & Downloads”.

4. Select the operating system that you are using (Windows 10, Windows 8, etc.).

5. Look for “Touchpad” or “Dell Touchpad” in the list of available drivers.

6. Download and install the latest touchpad driver for your XPS.

7. Restart your computer for the changes to take effect.

Alternatively, you can also try updating your touchpad driver through Device Manager. To do this, follow these steps:

1. Press the Windows key + X, select “Device Manager”.

2. Expand “Mice and other pointing devices” or “Human Interface Devices”.

3. Right-click on your touchpad and select “Update driver“.

What Solutions Are Available If My Dell Xps Touchpad Is Not Scrolling Properly?

If your Dell XPS touchpad is not scrolling properly, there are a few solutions you can try. First, check to see if your touchpad drivers are up to date. You can update them by visiting the Dell website and finding the latest drivers for your touchpad.

Next, you can try adjusting the touchpad settings. To do this, open the Control Panel and click on “Mouse.” In the Mouse Properties window, go to the “Ease of Access” tab and uncheck the “Enhance Pointer Precision” option.

If that doesn’t work, you can try disabling the touchpad’s built-in scrolling feature. To do this, open the Device Manager and expand “Mice and other pointing devices.” Right-click on your touchpad and select “Properties.” Go to the “Driver” tab and click on “Disable.”

Finally, if none of these solutions work, you may need to contact Dell for further assistance.

Final Thoughts

In conclusion, if your Dell XPS touchpad isn’t working, there are several steps you can take to try and fix the problem. First, try updating your touchpad drivers. If that doesn’t work, you may need to adjust your touchpad settings or troubleshoot the device. It’s also a good idea to contact Dell support for further assistance.

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Davidson

Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds a degree in Network Administration and lives with his family in San Jose. Davidson volunteers his time teaching basic computing and maintaining Techlogie as a top destination for do-it-yourself tech help.

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