Troubleshooting Guide: Why Is My Surface Laptop Screen Black?
What To Know
- If the screen is still black, try pressing and holding the “Windows” key and the “P” key at the same time to cycle through the different display settings.
- If the screen is still black, try plugging the Surface Laptop into a different power outlet or charger to see if the issue is with the power source.
- If the screen is still black, try restarting the Surface Laptop by pressing and holding the power button until the screen turns off, then pressing the power button again to turn it back on.
When you’ve just bought a new laptop, the last thing you want is for it to develop a fault. Unfortunately, that’s what happened to mine. It was working fine, and then suddenly the screen went black. If you’re reading this, then there’s a good chance you’re having the same problem. Don’t worry, because I’ve put together this guide to help you figure out why your Surface laptop’s screen has gone black.
Why Is My Surface Laptop Screen Black?
A black screen on your Surface Laptop can be caused by a variety of issues, including hardware problems, software glitches, and operating system issues. Here’s what you can do to troubleshoot the problem:
1. Check the hardware: Make sure your Surface Laptop is plugged in and charging. If it’s not, try plugging it into a different outlet. If the screen is still black, try pressing the power button to turn off the laptop and then turning it back on.
2. Restart the laptop: Press and hold the power button until the Surface Laptop turns off. Then press the power button again to turn it back on.
3. Update your drivers: If your Surface Laptop is running an older version of the operating system, you may need to update your drivers. Go to the Microsoft website and search for “Surface Laptop drivers” to find the latest version.
4. Run a System Restore: If none of the above steps work, you can try running a System Restore. This will restore your Surface Laptop to a previous state, which could fix the problem.
If none of these steps work, you may need to take your Surface Laptop to a service center for repairs.
Why Is My Surface Laptop Screen Black But The Computer Still On?
- 1. Check the screen brightness setting.
- 2. Make sure the computer is not in sleep mode.
- 3. Check for any loose connections or cables.
- 4. Try rebooting the computer.
- 5. If none of the above work, contact technical support for assistance.
How Do I Fix A Black Screen On My Surface Laptop?
A black screen on your Surface Laptop can be caused by a few different things. Here are a few things you can try to fix it:
1. Check Your Connections: Make sure your Surface Laptop is plugged in and that all of the cables are securely connected. You can also try unplugging and replugging in your charger, as well as restarting your laptop.
2. Press and Hold the Power Button: If your Surface Laptop is still unresponsive, you can try pressing and holding the power button for 10 seconds. This will reset your laptop and can sometimes fix any issues.
3. Check for Windows Updates: Make sure you have the latest version of Windows installed. You can check for updates by going to Start > Settings > Update & Security > Windows Update.
4. Try a Different Display: If you’re still having issues, you can try connecting your Surface Laptop to a different display. If the screen works on the other display, the issue may be with your laptop’s screen.
5. Contact Microsoft Support: If none of these solutions work, you may need to contact Microsoft Support for further assistance. They can help you troubleshoot the issue and find a solution.
What To Do When My Surface Laptop Screen Goes Black?
If your Surface Laptop screen goes black, there are a few troubleshooting steps you can take to try and resolve the issue. First, check to see if the screen brightness is set to its lowest setting. You can do this by pressing and holding the “Fn” key and the “F3” key at the same time. If the screen is still black, try pressing and holding the “Windows” key and the “P” key at the same time to cycle through the different display settings. If the screen is still black, try plugging the Surface Laptop into a different power outlet or charger to see if the issue is with the power source. If the screen is still black, try restarting the Surface Laptop by pressing and holding the power button until the screen turns off, then pressing the power button again to turn it back on. If the screen is still black after a restart, you may need to contact Microsoft for further assistance.
How Can I Troubleshoot A Black Screen On My Surface Laptop?
If your Surface Laptop has a black screen, there are several steps you can take to troubleshoot the issue. First, try pressing the power button and holding it for 30 seconds. Then, press the power button again and see if the screen turns on. If the screen still doesn’t turn on, try connecting your Surface Laptop to a different power source. If the screen still doesn’t turn on, try pressing and holding the power button for 30 seconds again.
If the screen still doesn’t turn on, try pressing and holding the power button for 30 seconds again. If the screen still doesn’t turn on, try connecting your Surface Laptop to a different power source. If the screen still doesn’t turn on, try pressing and holding the power button for 30 seconds again.
If the screen still doesn’t turn on, try connecting your Surface Laptop to a different power source. If the screen still doesn’t turn on, try pressing and holding the power button for 30 seconds again.
If the screen still doesn’t turn on, try connecting your Surface Laptop to a different power source.
Why Is My Surface Laptop Screen Black But Still Running?
When your Surface Laptop screen goes black but the device is still running, it is typically caused by either software or hardware issues. Here are some possible reasons why your Surface Laptop screen is black:
1. Software Issues:
* Display Driver Issue: Sometimes, the graphics card drivers can become outdated or corrupted, causing the screen to go black. To fix this, you can try updating the graphics card drivers to the latest version.
* Windows Update Issue: Sometimes, Windows Updates can cause compatibility issues, leading to black screen problems. To fix this, you can try checking for updates and rolling back to a previous version.
* Power Plan Settings: Your Surface Laptop might be set to “Power Saver” mode, which dims the screen to save power. To fix this, you can go to the Power Options in the Control Panel and set the screen brightness to your desired level.
2. Hardware Issues:
Wrap-Up
In conclusion, there are several potential reasons why your Surface Laptop screen might be black. It could be due to a problem with the display, the backlight, or the power adapter. It’s also possible that the device is in sleep mode or that the cable connecting the power adapter to the device has come loose. It’s important to try to diagnose the problem and find a solution in order to get your Surface Laptop back up and running.
