Troubleshooting Guide: Why Isn’t My Surface Pro Keyboard Lighting Up?

The keyboard on your Surface Pro is an important component of your device, allowing you to input text and navigate your device. However, if you’ve noticed that your keyboard has stopped lighting up, it can be a frustrating problem. In this article, we’ll explain why your Surface Pro keyboard might not be lighting up, and what steps you can take to fix the problem.

Why Is My Surface Pro Keyboard Not Lighting Up?

If your Surface Pro keyboard is not lighting up, there are a few troubleshooting steps you can take to try and resolve the issue.

First, make sure that your keyboard is properly connected to your Surface Pro. To do this, press and hold the Windows key on your keyboard, and then press the Spacebar. If the keyboard is connected properly, the Caps Lock key will light up.

If the keyboard is still not lighting up, try restarting your Surface Pro. To do this, press and hold the Power button on your Surface Pro for a few seconds, and then select Restart from the menu that appears.

If the keyboard still does not light up after restarting your Surface Pro, try resetting the keyboard settings. To do this, open the Settings app on your Surface Pro, and then select Devices. Under Keyboard, select Advanced keyboard settings. On the Advanced keyboard settings page, under Reset, select Reset keyboard settings.

If the keyboard still does not light up after resetting the keyboard settings, you may need to replace your keyboard. To do this, contact Microsoft or the retailer where you purchased your Surface Pro.

Keep in mind that the steps above may not work for all Surface Pro models. If you are experiencing problems with your Surface Pro keyboard, it is best to contact Microsoft or the retailer where you purchased your Surface Pro for assistance.

Why Is My Surface Pro Keyboard Not Responding?

• 1. Check the power: Make sure the Surface Pro is turned on and the keyboard is plugged in.
• 2. Restart the Surface Pro: Sometimes a simple restart can fix the problem.
• 3. Check the USB port: Make sure the keyboard is plugged into a USB port that is working properly.
• 4. Update the drivers: Outdated drivers can cause the keyboard to stop working.
• 5. Contact Microsoft: If none of the above solutions work, you may need to contact Microsoft for further assistance.

How Can I Fix My Surface Pro Keyboard If It Is Not Lighting Up?

The Microsoft Surface Pro is a versatile and powerful 2-in-1 device that combines a laptop and a tablet. However, like any electronic device, it can experience issues from time to time. One common problem that many Surface Pro users encounter is that the keyboard is not lighting up.

There are a few reasons why your Surface Pro keyboard might not be lighting up. One possible reason is that the backlight of the keyboard is turned off. To turn on the backlight, simply press the “F5” key on your keyboard. If this doesn’t work, there may be a problem with the connection between the keyboard and the Surface Pro.

To fix this issue, you can try reconnecting the keyboard to the Surface Pro. To do this, follow these steps:

1. Disconnect the keyboard from the Surface Pro by gently pulling it away from the device.

2. Reconnect the keyboard to the Surface Pro by aligning the connectors and gently pushing the keyboard into place.

3. Press the “F5” key again to turn the backlight on the keyboard back on.

If these steps don’t work, there may be a more serious issue with the keyboard or the Surface Pro. In this case, you should contact Microsoft for assistance.

How Do I Troubleshoot My Surface Pro Keyboard If It Is Not Working?

If your Surface Pro keyboard is not working, there are a few things you can try to troubleshoot the issue. First, check to make sure the keyboard is properly connected to the Surface. If the keyboard is disconnected, simply reconnect it by pressing and holding the Connect button on the keyboard for three seconds.

If the keyboard is connected but still not working, try restarting your Surface. Sometimes, a simple restart can resolve minor issues.

If the keyboard still isn’t working, try adjusting the keyboard settings. To do this, open the Settings app on your Surface, then select Devices > Typing. Make sure that the keyboard language is set to the correct language and that the “Autocorrect misspelled words” and “Show suggestions as I type” options are turned on.

If the keyboard still isn’t working, you may need to reset it. To do this, open the Device Manager on your Surface, then expand the Keyboards section. Right-click on your Surface keyboard and select “Uninstall device.” After the device is uninstalled, restart your Surface and the keyboard should automatically reinstall.

If none of these solutions work, you may need to replace your keyboard. You can purchase replacement keyboards directly from Microsoft or from third-party retailers.

What Are Some Common Surface Pro Keyboard Issues?

One of the most common Surface Pro keyboard issues is when the keys stop working. This can be caused by a variety of things, including debris or liquid getting into the keyboard, a software issue, or a problem with the hardware. If you are experiencing this issue, you can try blowing compressed air into the keyboard to remove any debris, or you can try resetting the Surface Pro. If that doesn’t work, you may need to contact Microsoft for further assistance.

Another common Surface Pro keyboard issue is when the keys stick or do not respond properly. This can be caused by debris or liquid getting into the keyboard, but it can also be caused by a problem with the hardware. If you are experiencing this issue, you can try blowing compressed air into the keyboard to remove any debris, or you can try resetting the Surface Pro. If that doesn’t work, you may need to contact Microsoft for further assistance.

Another Surface Pro keyboard issue is the touchpad not working. This can be caused by a variety of things, including debris or liquid getting into the keyboard, a software issue, or a problem with the hardware. If you are experiencing this issue, you can try blowing compressed air into the keyboard to remove any debris, or you can try resetting the Surface Pro. If that doesn’t work, you may need to contact Microsoft for further assistance.

If you are experiencing any of these Surface Pro keyboard issues, it is important to contact Microsoft for further assistance. They will be able to help you troubleshoot the problem and find a solution.

How Can I Clean My Surface Pro Keyboard?

If your Surface Pro keyboard is dirty, you can clean it by following these steps:

1. Turn off your Surface Pro and unplug the power adapter.

2. Remove the Surface Pro Type Cover from the device.

3. Use a can of compressed air to blow away any dust or debris from the keyboard.

4. Use a cotton swab dipped in isopropyl alcohol to clean the keys.

5. Use a soft, lint-free cloth to wipe down the keyboard.

6. Allow the keyboard to air dry for a few minutes before turning the Surface Pro back on.

It’s important to avoid using harsh chemicals or abrasive materials when cleaning your Surface Pro keyboard, as this can damage the keys. It’s also a good idea to avoid getting liquid on the keyboard, as this can cause damage to the device.

The Bottom Line

In conclusion, if your Surface Pro keyboard is not lighting up, there are a few simple steps that you can take to try and fix the problem. First, make sure that your keyboard is properly connected to the Surface. If that doesn’t work, try restarting your Surface. If that still doesn’t work, you may need to contact Microsoft for further assistance.