Troubleshooting Guide: Surface Pro Plugged in But Not Charging – Uncover the Solution

Your Surface is supposed to charge when it’s plugged in, but if it’s not, there could be a variety of reasons. Here are a few things you can check:

First, make sure your charger and charging cable are working properly. Try using a different charger and cable to see if the problem is with your charger or cable. If the problem persists, try plugging your Surface into a different outlet.

Next, take a look at your Surface’s battery. Over time, batteries can become worn down or damaged, which can prevent your Surface from charging. To check your battery, press and hold the power button on your Surface until the screen turns off. Then press and hold the power button again until the Surface logo appears. If the logo doesn’t appear, your battery may be the problem.

Why Is My Surface Pro Plugged In But Not Charging?

There could be several reasons why your Surface Pro is not charging. Here are a few things you can check:

1. Check the power outlet: Make sure your power outlet is working by plugging in another device. If the outlet is not working, try a different one.

2. Check the charger: Check to see if the charger is plugged in correctly. If it is plugged in correctly and your Surface Pro is still not charging, try using a different charger.

3. Check the cable: Check the cable for any damage. If the cable is damaged, it may not be able to transfer power to your Surface Pro.

4. Check the power settings: Check to see if your power settings are set to charge your Surface Pro. To do this, go to Settings > System > Power & sleep.

5. Check the power management settings: Check to see if your power management settings are set to charge your Surface Pro. To do this, go to Settings > System > Power & sleep.

6. Check the USB port: Check the USB port on your Surface Pro for any damage. If the USB port is damaged, it may not be able to transfer power to your Surface Pro.

7. Check the charging port: Check the charging port on your Surface Pro for any damage. If the charging port is damaged, it may not be able to transfer power to your Surface Pro.

8. Check the BIOS: Check to see if your BIOS settings are set to charge your Surface Pro. To do this, go to Settings > System > Power & sleep.

9. Check the power management settings: Check to see if your power management settings are set to charge your Surface Pro. To do this, go to Settings > System > Power & sleep.

10. Check the power management settings: Check to see if your power management settings are set to charge your Surface Pro. To do this, go to Settings > System > Power & sleep.

If none of these solutions work, you may need to take your Surface Pro to a service center for repair.

What Are The Possible Causes Of This Issue?

• 1. Insufficient system resources
• 2. Software conflicts
• 3. Hardware issues
• 4. Network connectivity problems

How Can I Troubleshoot My Surface Pro If It Is Not Charging?

If your Surface Pro is not charging, there are a few troubleshooting steps you can take to resolve the issue.

First, check to ensure that the device is properly connected to the charger. If the cable is loose or not securely plugged in, the device may not charge properly.

Next, make sure that the charger is working properly. Try using a different charger or testing the charger on a different device to see if the issue is with the charger or with the Surface Pro.

If the charger and connection appear to be working properly, there may be an issue with the device’s battery. Try resetting the device by holding down the power and volume up buttons until the device turns off, then turning it back on. If the issue persists, you may need to contact Microsoft for further assistance.

Additionally, make sure that the Surface is receiving enough power to charge. If you’re using an external keyboard or mouse, try removing them to see if that helps.

If none of these steps resolve the issue, you may need to contact Microsoft for further assistance.

What Are Some Tips For Keeping My Surface Pro Charged?

As the owner of a Surface Pro, it’s important to keep your device charged. Here are some tips on how to do just that:

1. Keep it plugged in whenever possible. This may seem obvious, but it’s one of the best ways to keep your Surface Pro charged. If you’re going to be using it for an extended period of time, make sure it’s plugged in and charging.

2. Use the charger that came with the device. The charger that came with your Surface Pro is designed to work well with the device. Using a different charger may damage your Surface Pro or cause it to not charge properly.

3. Keep it in a cool, dry place. Extreme temperatures and humidity can shorten the life of your Surface Pro’s battery. Try to keep it in a cool, dry place away from direct sunlight.

4. Avoid overcharging. It’s generally not a good idea to let your Surface Pro charge overnight. This can cause the battery to overheat and damage the device. Instead, try to charge it for a few hours at a time, and then unplug it and let it cool down before charging it again.

5. Store it properly. When you’re not using your Surface Pro, make sure it’s stored properly. Keep it in a cool, dry place, and try to avoid leaving it in a hot car or direct sunlight.

By following these tips, you can keep your Surface Pro charged and ready to go whenever you need it.

How Can I Prevent My Surface Pro From Losing Charge In The Future?

There are a few things you can do to prevent your Surface Pro from losing charge in the future. First, make sure that your Surface is up to date and that you have the latest version of Windows installed. This can help to fix any bugs or issues that may be causing your battery to drain more quickly.

Second, try to limit the activities that use your Surface’s battery the most. For example, if you are watching videos or playing games, try to plug in your Surface and use your charger instead.

Third, try to adjust the settings on your Surface to conserve battery life. You can do this by going to Settings > System > Battery and adjusting the power saving options.

Finally, try to replace your battery if it is old or worn out. A worn out battery can cause your Surface to lose charge more quickly.

What Are Some Signs That My Surface Pro Battery Needs To Be Replaced?

A Surface Pro battery will typically last for 1-2 years, depending on usage. However, if you notice that your Surface Pro battery is draining more quickly than usual, or if it’s not holding a charge for as long as it did when you first bought it, it may be time to replace it.

Here are some signs that your Surface Pro battery needs to be replaced:

1. Low Battery Life: If your Surface Pro battery is draining quickly, even when you’re not using it, it may be a sign that the battery is nearing the end of its life.

2. Slow Charging: If your Surface Pro is taking longer to charge than it used to, or if it’s not charging at all, it may be a sign that the battery needs to be replaced.

3. Overheating: If your Surface Pro is overheating, even when you’re not using it, it may be a sign that the battery is nearing the end of its life.

4. Battery Indicator: If your Surface Pro’s battery indicator is showing that the battery is low, even when it’s fully charged, it may be a sign that the battery needs to be replaced.

5. Random Shut Downs: If your Surface Pro is randomly shutting down, even when you’re not using it, it may be a sign that the battery is nearing the end of its life.

If you’re experiencing any of these issues, it may be a sign that your Surface Pro battery needs to be replaced.

The Bottom Line

After exploring the various reasons why your Surface Pro might not be charging, it’s clear that this issue can be caused by a variety of factors. From faulty chargers to outdated drivers, it’s important to have a clear understanding of what could be causing the problem.

If you’re still unsure of the cause of the issue, we recommend contacting Microsoft or a professional repair technician for assistance. Remember to back up your data before undergoing any troubleshooting steps.

We hope this article has helped you to better understand the reasons why your Surface Pro might not be charging and provided you with solutions to resolve the issue. Remember to always keep your device up to date with the latest software and drivers to ensure optimal performance.