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Fix Your Surface Pro Touch Screen Not Working Issue

Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds...

What To Know

  • A Surface Pro touch screen is a feature that allows users to interact with the device using their fingers or a stylus.
  • The touch screen may stop working due to physical damage to the device, such as cracks on the screen or a loose connection.
  • How Do I Troubleshoot A Touch Screen That Is Not Working On A Surface Pro.

Do you have a Surface Pro and wonder why the touch screen does not work? You are not alone! This is a very common problem that is faced by many Surface Pro owners. In this article, we will discuss some of the most common reasons why your Surface Pro touch screen may not be working and what you can do to fix it. So, if you are struggling with this issue, read on for some helpful tips!

Why Is My Surface Pro Touch Screen Not Working?

A Surface Pro touch screen is a feature that allows users to interact with the device using their fingers or a stylus. The touch screen may be unresponsive for several reasons, including hardware or software issues. Here are some common reasons why your Surface Pro touch screen may not be working:

1. Dead Battery: If your Surface Pro’s battery is dead, the touch screen may not work. Try plugging the Surface Pro into a power outlet and charging it for a few minutes.

2. Software Issues: Sometimes, a software glitch can cause the touch screen to stop working. To fix this, try restarting your Surface Pro. If that doesn’t work, try performing a system restore or reinstalling Windows.

3. Hardware Issues: If the touch screen still doesn’t work after trying the above solutions, there may be a problem with the hardware. In this case, you’ll need to contact Microsoft for further assistance.

If your Surface Pro touch screen still isn’t working, you can try using a mouse or keyboard to interact with the device. However, it’s important to try to resolve the issue as soon as possible, as touch screens are an integral part of using a Surface Pro.

What Are The Common Causes Of A Touch Screen Not Working On A Surface Pro?

  • 1. Hardware damage: The touch screen may stop working due to physical damage to the device, such as cracks on the screen or a loose connection.
  • 2. Software issues: A software glitch or incompatibility can cause the touch screen to malfunction.
  • 3. Dirt or debris: Dust, dirt, or other debris can interfere with the touch screen’s ability to function properly.
  • 4. Outdated drivers: Outdated or incorrect drivers can cause the touch screen to malfunction.
  • 5. Insufficient power: If the battery is low or the device is not charging properly, the touch screen may not work correctly.

How Do I Troubleshoot A Touch Screen That Is Not Working On A Surface Pro?

The Surface Pro is a 2-in-1 tablet/laptop hybrid device. It is equipped with a touchscreen display that allows users to interact with the device by touching the screen. However, there are times when the touchscreen may not work properly. In this blog post, we will discuss some troubleshooting steps you can try if your Surface Pro touchscreen is not responsive.

1. Check if the touchscreen is turned on:

Make sure that the touchscreen is turned on. To do this, go to the Action Center (the icon that looks like a speech bubble in the taskbar) and click on the “Tablet Mode” button. If Tablet Mode is turned off, the touchscreen will not work.

2. Restart the device:

Sometimes, a restart can fix the problem. To do this, hold down the power button until the options to turn off or restart appear. Choose “Restart” and wait for it to complete.

3. Update your drivers:

Outdated or corrupt drivers can cause issues with the touchscreen. To update your drivers, go to the Device Manager (accessible from the Control Panel) and expand the “Human Interface Devices” category. Right-click on the touchscreen device and select “Update Driver Software.” Follow the prompts to install any available updates.

4. Calibrate the touchscreen:

If your touchscreen is not responding accurately, you may need to calibrate it. To do this, go to the Control Panel and select “Hardware and Sound.” Then, click on “Calibrate the screen for pen or touch input.” Follow the prompts to calibrate the touchscreen.

How Do I Reset The Touch Screen On My Surface Pro?

The touch screen on your Surface Pro may become unresponsive or freeze at times. When this happens, it can be frustrating, but you can troubleshoot and fix the problem. To reset the touch screen on your Surface Pro, follow these steps:

1. Press and hold the Power button for 30 seconds.

2. Release the Power button.

3. Press and hold the Volume Up button and the Power button at the same time for 15 seconds.

4. Release the Volume Up button and the Power button.

5. Press the Power button to turn on your Surface Pro.

If the touch screen still doesn’t work, try resetting the Surface Pro again. If the touch screen still doesn’t work, contact Microsoft support for further assistance.

How Do I Update The Touch Screen Drivers On My Surface Pro?

Updating the touch screen drivers on your Surface Pro is a fairly straightforward process. Here are the steps you can follow:

1. Go to the Start menu and type “Device Manager” in the search bar.

2. Click on the “Device Manager” option from the search results.

3. In the Device Manager window, expand the “Human Interface Devices” category.

4. Right-click on the “HID-compliant touch screen” option and select “Update driver.”

5. Choose “Search automatically for updated driver software” and follow the on-screen instructions to complete the update process.

6. Once the update is complete, restart your Surface Pro for the changes to take effect.

Note: If your touch screen drivers are not up to date, you may encounter issues with the touch screen functionality on your Surface Pro. Therefore, it’s essential to keep your drivers up to date to prevent any problems.

How Do I Calibrate The Touch Screen On My Surface Pro?

Calibrating your Surface Pro’s touch screen is a simple process that can be done with just a few steps. First, make sure that your Surface Pro is turned on and connected to an external monitor or TV. Next, open the Windows Control Panel by clicking on the Start button and typing “Control Panel” into the search bar. Once the Control Panel is open, click on the “Hardware and Sound” option. Then, click on the “Calibrate Display” link.

The “Calibrate Display” window will appear. Click on the “Start” button to begin the calibration process. Follow the on-screen instructions to move your mouse around the screen and click on various buttons. When you are finished, the calibration process will be complete.

It is important to calibrate your Surface Pro’s touch screen regularly to ensure that it is accurate and responsive to your touch. You can do this by following the steps above whenever you notice any irregularities in your touch screen’s performance.

Summary

So you’ve just unboxed your shiny new Surface Pro and you’re ready to dive in and explore all the features it has to offer. But as you power it up and eagerly reach out your finger to tap on the touch screen, nothing happens. You try again, but still, the screen remains stubbornly unresponsive. What gives?

Don’t worry, we’re here to help. There are many reasons why your Surface Pro touch screen may not be working. It could be a hardware issue, a problem with the software, or even something as simple as a setting that’s preventing the screen from responding.

In this blog post, we’ll go over some common reasons why your Surface Pro touch screen may not be working and offer some solutions to help you fix the problem. We’ll also provide some tips on how to prevent your touch screen from malfunctioning in the future.

So if you’re ready to get to the bottom of this frustrating issue, keep reading! We’ll get you back up and running in no time.

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Davidson

Davidson is the founder of Techlogie, a leading tech troubleshooting resource. With 15+ years in IT support, he created Techlogie to easily help users fix their own devices without appointments or repair costs. When not writing new tutorials, Davidson enjoys exploring the latest gadgets and their inner workings. He holds a degree in Network Administration and lives with his family in San Jose. Davidson volunteers his time teaching basic computing and maintaining Techlogie as a top destination for do-it-yourself tech help.

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